Inflatable Warranty Information
Kooshy Kids Inflatables Warranty Information
Thank you for choosing Kooshy Kids products. We are committed to providing high-quality products, and we stand behind our inflatable products with the following warranty conditions:
- Kooshy Kids inflatables purchased after March 20, 2023, are warranted for life.
- Kooshy Kids products purchased before March 20, 2023, are warranted for 12 months.
Covered under the Lifetime Warranty:
The Lifetime Warranty covers the following components:
- Seams and internal structure.
- Valves.
Not Covered under the Warranty:
The warranty does not cover the following:
- Defects or damages resulting from misuse or poor storage of the product, including but not limited to punctures, spills, stains, or damage when reported more than 72 hours after receipt of your order.
- Expected wear and tear.
- Postage costs.
Warranty Validation:
To ensure the warranty is valid, please follow these steps:
- Test the inflatable within 72 hours of receipt.
- Inflate the product and leave it inflated for a 12-hour period (ideally overnight) and monitor for deflation.
- Register your warranty here.
- In the event of deflation, report it immediately via email to info@kooshykids.com.au.
- Leaks or deflation reported after 72 hours of receipt will be deemed as punctures/misuse and will not be covered under this warranty.
- Instructional Videos:
For assistance with inflating and sealing the product correctly, please refer to our instructional videos:
- Inflating the Kooshy Kids Kooshion -Click here
- Inflation using the Smart Pump Pro – Click here
- Inflation using the Tiny Pump - Click here
- Inflation using the Hand Pump – Click here.
- Explanation of the valves – Click here.
- Packing Away your Kooshy Kids Kooshion – Click here.
- The Inflatable Sky Bed- Click here
- The Premium Kooshy Kids Kooshion - Click here